WellPoint Behavioral Health Web Site Statement
Regarding Collection and Use of Information
Si usted necesita ayuda en español para entender esta información,
puede solicitarla gratis llamando al número de servicio al cliente que
aparece en su tarjeta de identificación o en su folleto de inscripción.
Welcome to the WellPoint Behavioral Health Web site. We appreciate your interest
in us. This site is owned and operated by WellPoint and its affiliates. Any
activity on this site is subject to monitoring by WellPoint at any time. WellPoint
routinely gathers quantitative information on Web site activity, including
the number of users to the site and the pages visited. No personally identifiable
information is collected in this routine activity, and subsequently, WellPoint
reserves the right to use and share or disclose this information with others.
When you log on to our Web site and communicate with us via our site, we do not
collect personal information about you unless you provide it to us voluntarily.
Personal information is any information or data that is unique to an individual,
such as a name, Social Security number, address, birth date, etc. Portions
of our Web site may allow you to provide us with personal information in order
to deliver requested materials, products or services to you, respond to your
questions, or enable to you to update information or sign up for WellPoint programs. Any personal information that you provide via our
Web site is used exclusively for the purpose stated and contained on the Web
site page. WellPoint does not sell, license, transmit or
disclose personal information that you provide to us outside WellPoint and its affiliated companies, except in the following cases:
- Upon your authorization
- When such disclosure is necessary to support WellPoint and its contractors or agents to carry out treatment, payment or health care operations
- When required or permitted by law
Any such disclosure of any personal information is performed within the parameters
of applicable laws and regulations, and the personal information is used only
for the purpose it was provided.
Security:
Our Web site requires users to provide unique identifiers, such as subscriber
identification numbers, in order to log into some of the Web site pages. WellPoint uses these unique identifiers to verify the user’s identify
and eligibility in order to protect our members from the release of personally
identifiable information to unauthorized users.
Internet Protocol Addresses:
An Internet Protocol address is a number that automatically identifies the computer
or machine that you are using to access the Internet. The address enables our
server to send you the Web pages that you want to visit. It may disclose the
server owned by your Internet Service Provider. We use your Internet Protocol
address to help diagnose problems with our server and to support our site administration.
Cookies:
Cookies are pieces of information that a Web site transfers to a user’s computer
to store information about user’s preferences. Just as many major Web sites use
cookies as a standard practice to provide useful information to a user, WellPoint uses cookies to deliver Web site content specific to your identified
interests. By themselves, cookies do not personally identify users, although
they do identify a user’s computer. A user can opt not to take advantage of the
cookie benefits by setting his or her browser to refuse cookies.
Disclaimer
WellPoint may change this Web Site Statement at any time without prior notice.
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